INTEGRITY
AN ADDED VALUE
The mandate of the OCCQ is to cultivate and maintain a good relationship between companies and their clients. The Office Certification Commerciale du Québec certifies excellence service excellence between the company, its business and its customers.
SECURITY AND TRUST FOR CUSTOMERS
Consumers call frequently for information about companies in all sectors of the industry. Each member company is evaluated and entered on a list indexed by keywords according to its sector of activity in our membership directory.
RECOGNITION ACROSS QUEBEC
The identification plate and logo of the Office de Certification Commerciale du Québec certify the quality of your customer service. Our member service and website identify you for any referral request.
APCHQ
Founded in 1961, the APCHQ is a private, non-profit organization whose mission is to promote and develop the professionalism of its 18,000 member companies united in 14 regional associations. Previously known as the Provincial Association of Home Builders of Quebec, in 2014 it became the Association of Construction and Housing Professionals of Quebec, in order to better reflect the reality of businesses. that make up its network.
The mission of the APCHQ is to develop and promote the professionalism of its members and to represent them according to their interests, while respecting the expectations of consumers.
Regie du batiment
The RBQ fully adheres to the ethical values of Quebec public administration. To carry out its mission, it relies on essential values:
THE COMPETENCE
It relies on qualified and competent staff, promotes skills and promotes the development of its staff in order to offer high quality service to all of its customers.
THE RESPECT
Employees treat citizens, customers, suppliers and all of the collaborators and partners who support the RBQ's mission, directly or indirectly, with respect.
IMPARTIALITY
Employees apply regulations impartially and provide citizens and stakeholders with all the information to which they are entitled.
THE QUALITY OF THE SERVICES
In order for citizens to be well informed of their rights and of good safety practices, and for license holders, professionals and owners of buildings and facilities to fully assume their responsibilities, the RBQ offers expert assessment services. high level, accessible and user-friendly. The importance given to the quality of services is a priority.
INTEGRITY
Employees demonstrate integrity and avoid any conflict between their personal interests and the responsibilities assigned to them in the course of their duties
LOYALTY
The RBQ relies on dedicated staff to represent it with loyalty at all times.